Online Statements-What are Online Statements?Frequently Asked Concerns

Online Statements are electronic copies of the BBVA account statements. You will find two online versions presented for every single declaration:

  • Certified Statement – it appears the same as a duplicate of the paper declaration because that’s just just what it really is, a duplicate of the paper declaration. It shows all of the information that is same you will get on the paper declaration. The main benefit of an online official statement is you will see, print or conserve a duplicate of the declaration at your convenience.
  • Interactive eStatement – most of the information from your own paper declaration is shown, you could connect to it to sort deals by date, amount, or description for easier watching. You may also review only your deposits or checks and withdrawals. It could be exported and printed in a CSV or PDF structure.

What do on the web Statements appear to be?

On line Statements are presented in 2 platforms:

  • Certified Statement – This appears the same as the paper declaration you obtain today. You will receive an exact copy of those images as well if you currently receive check images with your statement.
    • In the event that you get just a declaration, (without check pictures), you will see a copy that is exact of declaration.
    • For more information about viewing Check pictures, frequently visit the Asked questions regarding Image Viewing.
  • Interactive eStatement -You’ll see most of the given information through the certified Statement, however it is presented in a fashion that enables you to connect to it. You are able to sort it, export it, save it, printing it and handle the information and knowledge how you want.

I actually do not require to get a paper declaration through the mail. Just how do I stop that?

Check in to Online Banking and go directly to the ongoing service Center area, where you could turn fully off as well as on paper statements for many or every one of your internet Banking checking, savings and cash market reports.

What goes on then dec > if i stop paper statements

It is possible to easily and quickly prefer to receive paper statements once again by signing in to on the web Banking and making that selection when you look at the ongoing service Center area. We will enable your paper statements over the phone if you no longer have access to Online Banking, call 1-800-273-1057 and.

Which records meet the criteria for Online Statements?

On line Statements are available for many BBVA checking, cost cost savings and cash market records.

We access an account that is joint on the web Banking. May I see an Online Statement for a account that is joint?

Yes. Either account owner can view Online Statements. As soon as A online declaration is present, both customers can notice it, even in the event they will have split on line Banking solutions.

Whenever may I view On The Web Statements?

Current account put into A online banking that is new service

  • Official Online Statements for the calendar that is current should be available your day you add the account to your on line Banking solution.
  • Deals through the account’s past declaration cycle should be obtainable in the Interactive on the web Statements on the second working day following the brand brand brand new on line Banking solution had been arranged.

New account included with current or new on the web Banking solution:

  • Both the state and Interactive Online Statement are going to be offered at the termination associated with the very first declaration period for the account that is new.

Just exactly exactly How Online that is many Statements I manage to view online?

As much as 16 monthly on the web Statements may be readily available for you to definitely view.

The length of time is my Online Statement available?

After 16 months, your oldest on line Statement will not be accessible to view online. You will are able to conserve or print an Online Statement whilst it seems in your Online Statement list.

Simply how much do Online Statements expense?

There isn’t can i pay someone to write my paper any charge to look at an on line Statement.

exactly exactly How can I understand A online that is new statement prepared to be considered?

In the event that you no more receive paper statements, BBVA will contact you in 2 means:

  • A notice will be provided for you in on line Banking. You shall see this notice within the Alerts package regarding the Account Overview display when you sign up to Online Banking.
  • An email shall be delivered to the email target you’ve got provided us. For the security, that e-mail message will never contain a web link to on line Banking.

Do I need any special pc software to view Online Statements?

  • An email target
  • Adobe Reader version that is latest –
  • Windows XP/Vista/7 or maybe more and Macintosh 9.0 or maybe more
  • 64 MB RAM
  • 800×600 or more movie resolution (suggested)
  • Internet Access (28.8/56 kbps modem, cable modem, DSL, etc.)
  • 128-bit Browser; variations allow me to share supported

On Line Banking

Web browser 9.0 or more

Safari 6.0 or more

Mozilla Firefox 19 or maybe more

Mozilla Firefox (all variations)

Google Chrome 26 or more

Mozilla Firefox 19 or maybe more

Opera 9.10 or more
( will likely not help Bill Pay Service)

Bing Chrome 26 or more

Safari 3.0.4 for Windows or higher
Beta version ( will likely not help Bill Pay solution)

Netscape 8.0+
( will maybe not offer the Bill Pay solution)

AOL 9.0 or maybe more
( will likely not help Bill Pay Service)

or windows 7, Vista, 7 or maybe more Macintosh 10.6 or more

Web browser 9.0 or more

Safari 5.1 or maybe more

Mozilla Firefox 19 or more

Mozilla Firefox 19 or more

Google Chrome 26 or maybe more

Bing Chrome 26 or maybe more

JAWS 12.0 and greater

The requirements that are minimum Web enabled cellular devices are:

Just how do on line Statements help alleviate problems with >

On the web Statements are encrypted and saved in the On the web bank system where state-of-the art protection measures are widely used to make sure your safety. Consumer IDs and Passwords are required to gain access to your on line Statement, making your data safer than it really is in your mailbox or garbage can, where identification thieves can simply grab your paper statements.

or windows 7, Vista, 7 or more Macintosh 10.6 or more